Web Hosting Rate Guidlines

Every client has unique needs. These rates are intended to serve as a guideline. Call +1.416.708.2716 for a quote customized to your needs.

Linux/Apache Web Hosting	Entry Level	Tier1	Tier2	Tier3	Tier4
Storage (MB)	25	75	150	300	500
Monthly Traffic	250 MB	1 GB	2 GB	3 GB	5 GB
Monthly Rate	$19.95	$49.95	$99.95	$149.95	$299.95
Monthly Rate prepaid yearly	$14.95	$44.95	$89.95	$139.95	$249.95
Monthly Rate prepaid yearly	$14.95	$44.95	$89.95	$139.95	$249.95
Mirrored Domains Included	0	1	2	3	5
Self-Admin	yes	yes	no	no	no
Fully Managed	no	no	yes	yes	yes
CGI	yes	yes	yes	yes	yes
PHP4	yes	yes	yes	yes	yes
Perl	yes	yes	yes	yes	yes
Basic Log Analysis	yes	yes	yes	yes	yes
Detailed Log Analysis	-	-	yes	yes	yes
MySQL database (self-admin)	yes	yes	-	-	-
MySQL database (managed)	-	-	yes	yes	yes
24x7 Monitoring	-	yes	yes	yes	yes
24x7 Monitoring w/paged response	-	-	-	-	yes
On-site Backup	-	yes	yes	yes	yes
Guaranteed Uptime (99.5%)	-	yes	yes	yes	yes
Email SPAM Scoring Filter	yes	yes	yes	yes	yes
Guarateed NO SPAM	optional	optional	optional	optional	optional

Add-Ons

Extra Bandwidth	$60.00/gigabyte
Extra Storage	$0.10/megabyte
Extra POP email accounts	$4.95/month
Extra POP email accounts	$4.95/month
Email forwarding	free for Tier 2 and above, $25.00 one time fee per edit, unlimited # of addresses
Extra POP email accounts	$4.95/month
Off-site Backup	$49.95/month
Extra mirrored domains (logged to single site)	$4.95/month
SSL certificates/renewals	$199.95/year (support and installation included)
Consultation, web development, technical support	$125.00/hour
Domain "parking"	free if we're the registrar or $4.95/month per domain
"No Hassle"Domain Registration/renewals (.com, .net, .org, .ca)	$40.00

99.5% Uptime Garantee

The strength of our infrastructure and support systems makes it possible for us to offer an industry-leading 99.5% Guaranteed Uptime policy, covering all Web sites hosted on our servers. Subject to the terms of the Guaranteed Uptime policy ('SLA'), a customer's Web site will be up and available at least 99.5% of the time in any given calendar month, or the customer will receive a credit towards his or her next month's Web hosting services, according to the current Service Level Agreement.

Monthly Uptime	Credit
95% to 99.4%	25%
90% to 94.9%	50%
89.9% or below	100%

30 Day Money Back Guarantee

We invite you to try our service for a full 30 days. If at any point during that initial 30 days you are unsatisfied with our service, or you feel our hosting plans don't meet your needs simply let us know with a brief explanation and we will refund you in full, whether you pre-ordered a month, 6 months or even a full year.

IIS Web Hostiing, Frontpage access

All of our hosting clients demand demand rock-solid reliability and security. Wo do not offer hosting for IIS or Frontpage access. You may choose to co-locate your own server or serve your web site from your location using a DSL connection. Please call for details.

Service Level Agreement

Web Site Availability Service Level Agreement COVERAGE This Web Site Availability Service Level Agreement applies to you if you have ordered *any* hosting plans ("Service") and you are in good financial standing with us. SERVICE LEVEL We endeavors to have network connectivity available for http access by third parties 99.5% of the time ("Web Site Availability"). CREDITS In the event that there is no Web Site Availability, We will credit the monthly service charge for the Service as calculated below and as measured 24-hours a day in a calendar month, with the maximum credit not to exceed the monthly service charge for the affected month: Web Site Availability Credit 95% to 99.4% = 25% 90% to 94.9% = 50% 89.9% or below = 100% In order for you to receive a credit on your account, you must request such credit within seven (7) business days after you experienced no Web Site Availability. You must request credit by sending an electronic mail message to support.net. For security, the body of this message must contain your account number/domain name, the dates and times of the unavailability of your web site, and such other customer identification requested. Credits will be applied within sixty (60) days of your request. Credit to your account shall be your sole and exclusive remedy in the event that there is no Web Site Availability. RESTRICTIONS Credits shall not be provided to you in the event that you have no Web Site Availability resulting from (i) scheduled maintenance, (ii) your behavior or the performance or failure of your equipment, facilities or applications, or (iii) circumstances beyond our reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your Web Site. LIMITATIONS On-line problems occur continuously. There might come a time when you cannot access your website or any other service. This is not necessarily due to our servers or connectivity. Perhaps your ISP is experiencing technical difficulties, or there might be a routing problem between your ISP and our servers, making communication difficult or impossible. We cannot bear the responsibility of such problems. Our monitoring agents determine the uptime of our service, and not any one client's experience.